Placement and Payment

SU International administers several rooms in the residences Concordia and Academia. Rooms are allocated as students request them. If requests cannot be met, the applicant will be waitlisted. We will keep you informed of progress by email, so we would appreciate your quick response to any notices we send you.

Once a room has been assiggned to an applicant, a fixed term contract will be issued along with a request for payment of the first non-refundable instalment of the accommodation fees.  Signed contracts, a passport copy and proof of payment should be e-mailed to [email protected]. Reservation can only be confirmed after receiving all 3 requirements.

Important Guidelines and Payment Advice

• Full semesters only: SU International-administered rooms may be rented for full semesters only. For this reason, your accommodation fees will be for a whole semester, irrespective of your actual arrival and departure date.
• Different contractual obligations: Different categories of international students (e.g. affiliated students, Study Abroad students, postdoctoral fellows) have different contractual obligations, as agreed with their respective home institutions or host departments.
• Read and sign all documents: Carefully read and sign your contract. Please remember that the contract will be for a fixed period, so it cannot be changed. Also, verify and sign your payment schedule.
• Two instalments: The first instalment will be payable as soon as a room has been allocated, to confirm the reservation. The second instalment will be payable two months after registration.
• Keep records: Submit all proof of accommodation to [email protected] and keep copies for your record.
• Put it in writing: Any adjustments to the original contract or payment schedule must be put in writing. Verbal arrangements will not be considered valid. 

Cancellation Policy

Termination of the lease agreement (once effective) by the LESSEE is subject to twenty (20) working days’ written notice to the LESSOR, subject to the LESSOR’s right to a reasonable cancellation fine. 

The Parties agree that, due to the unique nature of student accommodation, 75% of the outstanding rent is a reasonable cancellation fine should the contract be terminated, including where University residency is taken up. Please see full cancellation policy on lease agreement paragraph 5.

Occupancy and Departure

Academia

• Rooms can only be occupied from and to the dates on the lease agreement
• Rooms are self-catering apartments with kitchen facilities, although you will need to supply your own kitchen equipment. Rental agency contact details will be shared with you should you wish to go for the rental of bedding & kitchen utensils for semester.
   
• Service fees do not cover laundry. Academia will provide laundry cards at your expense to do your laundry.

• Maintenance calls can be logged quickly on two platforms available to students.

        - https://academia.co.za/fault-report/

        - The ACA-Life App.​

Concordia

• Rooms can only be occupied from and to the dates on the lease agreement
• Rooms are self-catering apartments with kitchen facilities.
• You will be provided with bed linen and kitchen utensils at R160 per month. This is not optional and will be charged against your student account.
• Any maintenance issue should be reported to the Concordia Administration Office. If closed, please report the fault to the house committee for urgent assistance. ​​

General information

• Both Academia and Concordia have access to eduroam. Network registration will be at a cost to your student account.​.
• Rooms are on campus and situated on the green route, which is patrolled by Campus Security.
• None of the rooms have central heating.
• Do approach the house committee in your allocated residence should you need any information or assistance. Your house committee members are also available after hours and on weekends.
• Please send an e-mail to [email protected] at least two working days before your planned departure. We will arrange for a room inspection before you depart. Any damages to the room and its content during your stay will be for your account.
• We ask that you please vacate your room by 12:00 on the last day of your contract.