Empowering the Stellenbosch University community through innovative and secure digital solutions.
Get IT support
If you require assistance, please log your request via the ICT Partner Portal. This helps us track requests effectively and ensure they are allocated to the appropriate member of our team.
021 808 4367
About us
The IT Division is your dedicated partner in navigating the digital landscape of Stellenbosch University. We believe that technology is most powerful when it’s built around people. By aligning our structure with the University’s core strategy, we ensure that every service we provide - from essential infrastructure to innovative digital tools - is designed to support the growth and success of our vibrant community of students, researchers and staff.
Our services
We provide a comprehensive range of technology services designed to support the University’s core mission of teaching, research and administration. Beyond technical support, we act as a strategic partner, aligning our digital solutions with faculty and departmental goals to drive institutional success.
Here is an overview of our key service areas:
IT Service Catalogue
Our comprehensive IT Service Catalogue is currently in development and will provide a full breakdown of all the services we offer.
IT Information Hub
The IT Knowledge Hub on the Intranet is a central space where you can learn more about the IT teams behind SU’s digital services, find the right contact for support and access important system updates, cybersecurity guidance and helpful Microsoft 365 how-to guides and more.
IT Leadership & Governance
The IT Division serves as a strategic partner in Stellenbosch University’s digital transformation journey. Our work is designed to improve operational efficiency, advance research excellence and support a transformative student experience. To ensure these goals are met, the division is structured into specialised portfolios that allow us to manage every aspect of the University’s digital environment with expert focus.
Dr Antoinette van der Merwe Chief Director: Information Technology
Image by: Amber Viviers
Image by: Amber Viviers
Magda Barnard
Director: IT Partnerships & Projects
Chantel Coetzee
Director: ICT Architecture
Dr Zenobia Davidse
Director: Shared Services, Governance & Risk Management
Warren Gabrielse
Director: Infrastructure, Network & Security
Marc-Allen Johnson
Director: IT Institutional Software Solutions
Policies
To maintain a secure and managed environment, all IT-related policies are regularly updated. You can find the most recent governance and management documents in the central repository here