Print, copy and scan

All libraries' computers are connected to the 'Safecom Secure Pull Print' management system on the campus. Students are able to print by logging onto a library computer with their SU username and password, open a document, and select the printer from the print dialogue.  The University's printing fees is available on the Information Technology service catalogue. 

Students can release their requested print jobs at any of the Safecom Secure Pull Print printers in the libraries by using their student/staff card, provided they have sufficient funds for printing.  If not, use SUNStudent to request printing amount online or buy prepaid quota via SnapScan or Card/EFT payments. They will be able to print once the money has been credited to their student account. 

IT Help?

Report your reserved print amount issue here to IT Hub Student Services
printer

How to Print

Print from a library computer

  • Students are able to print by logging onto a library computer with their SU username and password, open a document, and select the printer from the print dialogue. Choose the \\stbsc01.stb.sun.ac.za\STB_PRINT_Q01 or \\stbsc05.stb.sun.ac.za\STB_PRINT_Q05 printer from the list.
  • Be sure you have sufficient funds for printing.
  • If not, request printing money online via SUNStudent or buy prepaid quota via SnapScan or Card/EFT. You will be able to print once your print amount request appears in your student account.
  • You can check if your requested print jobs are in the print server queue - before going to the printer. Login at: https://stbprint.sun.ac.za/safecom.
  • Go to any Safecom Secure Pull Print printer, TAP once on the card reader of the printer to release your print jobs with your student card.

Print from your laptop

When you are on campus, you will be able to print from your laptop via the Eduroam network, which is the standard wireless network for students and staff, provided that your laptop has been successfully registered via the RegisterMe! portal.

Setup wireless access and connectivity

Manage Your Printing Money

Request Printing Amount Online

  1. Log onto: SUNStudent
  2. On the left side of the screen select: Requests
  3. In the opened window, click on: All Requests (Your previously raised print service requests amount can be viewed in the top half of the screen in the All Requests tab).
  4. Click on the button: Raise Request
  5. In the pop-up window, click on: Printing Quota and select Printing Services in the 'Request Category' field.
  6. Enter an Amount for printing service.
  7. Click on Upload & Submit. In the Documents screen, click on: Save
  8. Await an email confirmation that the money has been credited to your student account.  

IT Help? 

Report your print amount reserved issue to IT Hub Service Desk.
 

As an alternative, choose one of the prepaid services listed below to make print payments directly into your student account by using SnapScan or Card/EFT:

Buy Amount via SnapScan

SnapScan is a mobile application that enables cashless payments. The SnapScan PREPAID feature offers students the ability to purchase prepaid services (printing credits, laundry quota or meals) and to top-up their student accounts.

  1. Download SnapScan. Press PREPAID and select Prepaid UNIVERSITY.
  2. Enter your student number and amount for credits.
  3. You will be able to print once your print amount request appears in your student account.

Card/EFT Payments

Only credit cards that are registered for “3D Secure" are acceptable for payment.

  1. Online Payment​ (Click here)​.
  2. After receiving notice that the card payment was successful, please check your bank statement first to confirm that the payment was done successfully.
  3. You will be able to print once your print amount request appears in your student account.