Print, copy and scan

Print from the library's computers

Students and staff members are able to print by logging in to a library computer with their campus username and password, open a document, and select the printer from the print dialogue. They can release their print jobs at any of the Safecom Secure Pull Print printers in the libraries by using their student/staff card, provided they have enough print credits.  

Report your reserved print credits or any print credit issues to IT Service Desk.
 

Print from your laptop

When On-campus, you will be able to print from your laptop via the Eduroam Wi-Fi network, which is the default for students and staff, requiring device registration via the RegisterMe! portal.

printer
Read more about wireless access and connectivity

Printing instructions

All libraries' computers are connected to the 'Safecom Secure Pull Print' management system on the campus. 

  • First, make sure you have a sufficient print quota before you TAP your student card on any Safecom-enabled library printer, which will initiate printing. Your print service requests total can be viewed in the top half of the 'All Requests' tab in SUNStudent.
  • If you don’t have enough credits, request printing credits via SUNStudent or make payments directly into your student account by SnapScan or Card / EFT.
  • Once the money is loaded and available on your student account, request your print job from a library computer or your laptop.
  • Click Print, choose \\stbsc01.stb.sun.ac.za\STB_PRINT_Q01 or \\stbsc05.stb.sun.ac.za\STB_PRINT_Q05 printer from the list.
  • Then TAP your student card on any Safecom-enabled library printer, to release your print jobs.
     

The University's printing fees is available on the University's IT Service catalogue.

Manage your printing account

Request print credits via SUNStudent

  1. Log onto SUNStudent: https://student.sun.ac.za
  2. On the left side of the screen select: Requests
  3. In the opened window, click on: All Requests 
    (Note: In the 'All Requests' tab your previously raised print service requests total can be viewed in the top half of the screen).
  4. Fo​r a new Printing service request, click on the button: Raise Request
    In the pop-up window, click on: Printing Quota and select Printing Services in the 'Request Category' field.
  5. Enter an Amount for printing service.
  6. Click on Upload & Submit and in the Documents screen that opens, then click on: Save.
  7. You will be able to print as soon as your service request for printing shows up in your student account.
     

IMPORTANT: Check if your print jobs are in the print server queue or see your previous print/copy transactions at: https://stbprint.sun.ac.za/safecom
 

IT Help?

Report your reserved print credits or any print credit issues to: IT Service Desk

 

As an alternative, choose one of the online payment methods listed below to make payments directly into your student account by using SnapScan or Card/EFT:

SnapScan

SnapScan is a mobile application that enables cashless payments. The SnapScan PREPAID feature offers students the ability to purchase prepaid services (printing credits, laundry quota or meals) and to top-up their student accounts.

  1. Download SnapScan. Press PREPAID and select Prepaid UNIVERSITY.
  2. Enter your student number and amount for credits.
  3. You will be able to print as soon as your service request for printing shows up in your student account.

Card/EFT Payments

Only credit cards that are registered for “3D Secure" are acceptable for payment.

  1. Online Payment​ (Click here)​.
  2. After receiving notice that the card payment was successful, please check your bank statement first to confirm that the payment was done successfully.