The mandate of CUBL is aligned to the following institutional principles regarding the financial support of students:
- Enhancing student success through accessible and sustainable financial assistance.
- Promoting diversity by providing bursaries to students from designated race groups, socio-economically disadvantaged backgrounds, and students with disabilities.
- Encouraging academic excellence by offering competitive financial support to high-achieving students.
- Supporting financial need by assisting students who lack the resources to fund their studies.
Our team of professional financial aid practitioners are committed to broadening access to higher education by informing prospective and current undergraduate students about funding opportunities available to ensure that no academically deserving student is prevented from further study due to financial need. We understand the application process can be stressful and we aim to provide support on a continuous basis to ensure a positive experience throughout.
This support includes:
- Responding to enquiries from students, parents, companies, and donors timeously.
- Providing guidance and assistance to students with financial planning.
- Awarding and allocating available funds.
- Financial management of financial aid: internal funds (SU funding) and external bursaries from companies and donors (SU external donor funding)
- Advertising available financial aid (refer to the University Yearbook, Part 2 Bursaries and Loans)
Contact Us
Any funding or bursary questions?
Please log a ticket on our service desk portal. To ensure a prompt and efficient response, include your SU student number, a clear description of the issue, and select the relevant category when creating your ticket.
Alternatively, please contact SU Client Services on 021 808 9111. When prompted, select 1 for assistance in English or 2 for assistance in Afrikaans. Please note that we receive a high volume of calls, particularly during peak periods, which may lead to longer waiting times. We appreciate your patience and encourage you to make use of the service desk portal.
To log a ticket on the service desk portal, please follow these steps:
- Access the service desk portal by typing “SU Service Desk” in your browser or clicking here
- Log In with your SU credentials. If you do not have an SU profile, create a new account with a valid email address and password.
- Navigate to Student Finances, then select “Student Fees” or “Undergraduate Bursaries.”
- Complete the query form by providing a clear description of your issue, including your SU student number and any supporting documents if applicable. Then, click "Create" to submit your ticket. Once submitted, you will receive a confirmation email.
Stellenbosch campus
Physical Address
Admin A Building, Ryneveld Street, Stellenbosch 7600
Please note:
Admin A is temporarily closed for major renovations, with completion expected in 2026. This forms part of SU’s ongoing commitment to enhancing our campus spaces to be more inclusive, accessible, and student-centred.
During this period, Admin A services have been relocated to:
Inorganic Chemistry Building
Bosman St, Stellenbosch Central, Stellenbosch, 7602
Office hours
Monday to Friday 8:00 – 16:30
+27 21 808 9111
Tygerberg campus
Physical Address
Clinical Building, Francie van Zijl Drive, Tygerberg 7505
Office hours
Monday to Friday 8:00 – 16:30
+27 21 808 9111