Stellenbosch University (SU) has taken note of the allegations made regarding language use at its campuses and is in the process of responding directly to the relevant parties. It is important to note though that the Isa Carstens residence referred to, is a private accredited residence and not managed by SU.

The University has confirmed its commitment to multilingualism aimed at promoting inclusivity through its Language Policy (2021). This also applies to student communities where language is used in such a way that where it is reasonably feasible, everyone is included and can participate in discussions.

Since the more than 5 000 newcomers were welcomed on campus earlier this month, an overwhelmingly positive spirit has been evident among students. It goes without saying, however, that when a large group of young people come together for the first time and become part of a new entity, a common ground for mutual understanding is imperative.

The student composition in residences and commuter student communities changes every year. Guidance, training on multilingualism, guidance in how to apply multilingualism within communities and sensitisation of students, in particular student leaders, are therefore an ongoing process. In most cases, misunderstandings due to language differences are addressed through frank discussions between students and are resolved amicably.  

Students are also encouraged to raise concerns with house committee members and/or residence heads and commuter student coordinators where they feel that their concerns around language use in these environments have not been adequately addressed. When a situation cannot be resolved spontaneously, the University has various resources and channels to ensure that complaints are heard. If there is evidence of interpersonal conflict, intimidation or bullying, it is resolved as soon as possible in a fair, impartial and professional manner.

The multilingualism that SU pursues is not at all socially imposed and in most cases happens in an organic way as students get to know each other better and expand their language repertoire. SU's Language Policy also concentrates on promoting inclusiveness and an appreciation for mutual cultural considerations through a multilingual mindset. This creates opportunities for students from diverse backgrounds to reach out to one another and forge bonds across cultural and language boundaries.

The point of departure is that you may speak your mother tongue in all spaces. This is central to the pursuit of inclusive community formation. However, when you speak in a language of your choice and other participants who do not understand the speaker's language of choice are part of the conversation,  participants who do not understand may request that the crux of the discussion or message is relayed to them  through interpretation, paraphrasing or the use of a common language.

Conveying information to all is even more important at the beginning of the year with thousands of new students on campus. SU does not consider requests by students or student leaders – to be included in a conversation – as a prohibition or an instruction regarding a certain language. Communication as part of community formation is about more than the use of language – it is also about the way others are included.